Bilingual Group Facilitator

Company: Wider Circle
Location: Lynwood
Posted on: June 5, 2021

Job Description:

WiderCircle is a Silicon Valley healthcare start-up that engages with members of the community to learn how to maintain and improve their health, and outlook on life. We are now seeking home visit associates - who are passionate about serving the community and making connections. A home visit associate is comfortable making phone calls and home visits to members with empathy and compassion. At Wider Circle we are proud to be a drug free company and the selected candidate must pass a criminal background check and drug test. Responsibilities Visiting members in their homes Making outbound calls and receiving replies on the phone App provided so your phone number does not show Comfort with using scripts that include obtaining health-specific information Utilizes a digital device (computer, tablet) to accurately record the outcome of each call Using information we provide to make recommendations for assistance as appropriate Following recommended guidelines for duration and content of each phone interaction

Requirements Passion for serving others Customer service and/or sales experience Excellent communication skills Bilingual Spanish/English (for CA) Strong attention to detail and follow-through skills Experience in healthcare a plus Strong computer skills to navigate web-based systems effectively (familiar with Google Sheets or Microsoft Excel Proficient with smartphone technology Comfort with engaging participants in person and via phone Demonstrated interest in working with seniors Flexible schedule Reliable transportation

Keywords: Wider Circle, Lynwood , Bilingual Group Facilitator, Other , Lynwood, California