LynwoodRecruiter Since 2001
the smart solution for Lynwood jobs

Customer Service Representative

Company: PLS Financial Services, Inc.
Location: Lynwood
Posted on: March 14, 2020

Job Description:

PLS-which stands for People - Location - Service-is a leading retail provider of alternative financial services. The PLS Group, headquartered in Chicago, is comprised of over 230 financial service centers in 12 states. Through our check cashing, lending, and our PLS Auto store, we provide consumers with convenient financial products and services to help them manage their day-to-day financial needs. Although many of our customers have banking relationships, we believe that our customers use our financial services because they are more convenient, transparent and frequently more affordable than available traditional alternatives. PLS was founded in 1997 by Bob and Dan Wolfberg, who serve as Co-Presidents.

Position Overview:

Successful Customer Service Representatives (CSR) are the primary point-of-contact with our customers. They are the "face" of PLS. As such, they are accountable for delivering superior customer service. They also sell company products and services. The CSR is accountable for maintaining company standards of quality and complying with all policies and procedures.

Job Responsibilities:

--- Providing outstanding customer service to ensure repeat business
--- Promoting our products and services to current and potential customers
--- Ensuring all transactions are completed in compliance with federal, state, and local regulations
--- Following company policies and procedures
--- Maintaining a balanced cash drawer
--- Completing all transactions accurately, including cash handling
--- Using multiple computer applications to access information and process transactions
--- Resolving customer complaints or referring complaints to the Store Manager for resolution
--- Maintaining a safe, organized, and clean environment
--- Performing other duties as instructed by management

Job Requirements:

--- Previous customer service experience in industries such as hospitality, financial services, retail or restaurant is preferred
--- Ability, willingness, and comfort to engage with customers
--- Strong verbal communication
--- Ability to drive sales
--- Exceptional attention to detail and ability to multi-task
--- Professional appearance and demeanor
--- Able to work flexible hours, including early morning, evenings, weekends, and holidays
--- English/Spanish bilingual is a plus

Physical Requirements:

--- Must be able to sit and/or stand for long periods of time.
--- Ability to lift 15 lbs.
--- Must be able to work in restrictive spaces and keep their concentration in a busy environment with moderate to high noise levels

Benefits:

Benefits for eligible employees include medical/dental/vision, 401k, vacation, opportunities for advancement, on-going training available.

We strive to demonstrate our Core Values in all positions at PLS:

Communication --- Customer Focus --- Integrity and Trust --- Teamwork --- Results

PLS Financial Services is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, sexual orientation, gender identity, national origin, disability, marital status, protected veteran status, or any other characteristic protected by law. PLS Financial Services will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law. PLS Financial Services is a drug-free workplace. PLS provides reasonable accommodations to applicants with disabilities. If you need a reasonable accommodation for any part of the application and hiring process, please notify your Recruiter or a member of our Human Resources team talent@PLS247.com to make arrangements. The decision on granting reasonable accommodation will be made on a case-by-case basis.

For jobs located in the City of Los Angeles, consistent with the requirements of the Fair Chance Initiative for Hiring Ordinance, qualified applicants with criminal histories will be considered for employment

Keywords: PLS Financial Services, Inc., Lynwood , Customer Service Representative, Hospitality & Tourism , Lynwood, California

Click here to apply!

Didn't find what you're looking for? Search again!

I'm looking for
in category
within


Other Hospitality & Tourism Jobs


Mgr, Retail Planning
Description: KIA Motors America br br At Kia, we're creating award-winning products and redefining what value means in the automotive industry. It takes a special group of individuals to do what we do, and we (more...)
Company: Kia Motors America
Location: Irvine
Posted on: 04/1/2020

Restaurant Service and Kitchen Team (286)
Description: Our Panda Service and Kitchen Team associates are important members of our team and are responsible for bringing Panda--------------------s mission alive in our restaurants by creating food with passion, (more...)
Company: Panda Express
Location: Long Beach
Posted on: 04/1/2020

General Manager 5 - Environmental Services / Custodial
Description: Unit Description Put your passion for people to work and make a real impact on patient satisfaction. Sodexo is seeking an General Manager 5 - Environmental Services / Custodial for Riverside Community (more...)
Company: Sodexo USA
Location: Riverside
Posted on: 04/1/2020


Delivery Driver-Full Time 4 Day Work Week
Description: Join a great American company with competitive benefits and perks br Custom Comfort Mattress is one of the leading manufacturers in the United States and our white glove delivery service is a key (more...)
Company: Custom Comfort Mattress
Location: Orange
Posted on: 04/1/2020

Restaurant Service and Kitchen Team (995)
Description: Our Panda Service and Kitchen Team associates are important members of our team and are responsible for bringing Panda--------------------s mission alive in our restaurants by creating food with passion, (more...)
Company: Panda Express
Location: Anaheim
Posted on: 04/1/2020

Restaurant Service and Kitchen Team (1201)
Description: Our Panda Service and Kitchen Team associates are important members of our team and are responsible for bringing Panda's mission alive in our restaurants by creating food with passion, service with heart (more...)
Company: Panda Express
Location: Thousand Oaks
Posted on: 04/1/2020

Retail Sales Associate
Description: Job Description br The Sales Lead is responsible for supporting all operational aspects of the store in order to maximize sales and profitability through exceptional customer service. He / she is committed (more...)
Company: Custom Comfort Mattress
Location: Orange
Posted on: 04/1/2020

District Sales Manager
Description: The client is a leader in the space utilization market for over 100 years. They provide space and storage solutions to a number of different industries such as automotive, retail, healthcare, education, (more...)
Company: W3Global
Location: Los Angeles
Posted on: 04/1/2020

store manager - Orange County, CA
Description: Now Brewing - Future Leaders tobeapartner br br Starbucks is known for developing extraordinary leaders who drive business success by doing the right thing for partners employees , customers and (more...)
Company: Starbucks
Location: Huntington Beach
Posted on: 04/1/2020

Restaurant Service and Kitchen Team (3205)
Description: Our Panda Service and Kitchen Team associates are important members of our team and are responsible for bringing Panda--------------------s mission alive in our restaurants by creating food with passion, (more...)
Company: Panda Express
Location: Burbank
Posted on: 04/1/2020

Log In or Create An Account

Get the latest California jobs by following @recnetCA on Twitter!

Lynwood RSS job feeds