Customer Experience Operations Manager
Company: VirtualVocations
Location: Vista
Posted on: May 20, 2025
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Job Description:
A company is looking for a Customer Experience Operations
Manager.
Key Responsibilities
Optimize Customer Business Review processes and maintain insightful
metrics dashboards
Facilitate seamless data flow and support cross-functional
initiatives to enhance customer journey efficiency
Analyze team efficiency, manage reporting, and provide enablement
on new operational processes
Required Qualifications
3-5 years of experience in a Customer Success Operations role or
similar
Proficient in customer experience domain, program management, and
data analysis
Technical proficiency with Atlassian products (JIRA, Confluence),
Snowflake, Looker, Excel, and Google Suite
Experience in reporting for organizational support and analysis of
business needs
Familiarity with Customer Success platforms and experience in
payments, fraud, or security operations
Keywords: VirtualVocations, Lynwood , Customer Experience Operations Manager, Executive , Vista, California
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here to apply!
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