IT Helpdesk Support Engineer
Company: VirtualVocations
Location: Vista
Posted on: May 16, 2025
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Job Description:
A company is looking for an IT Helpdesk Support Engineer in the
insurance sector.
Key Responsibilities
Provide remote first-level and second-level support to end users
for technical issues and service requests
Provision user accounts for Active Directory, email, and other
applications
Monitor service desk queues and manage equipment inventory for new
hires and replacements
Required Qualifications
3-5 years of experience in a related field
Proficient in Active Directory, Office 365, Google G-Suite, Windows
10/11, Mac, and iOS
Experience with Jira Service Desk or similar ITSM portal is
preferred
Strong organizational and time management skills
Ability to troubleshoot and resolve technical issues remotely
Keywords: VirtualVocations, Lynwood , IT Helpdesk Support Engineer, Engineering , Vista, California
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