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Director, Professional Development and Education

Company: Martin Luther King Jr. Community Hospital
Location: Lynwood
Posted on: September 15, 2023

Job Description:


The individual in this position is responsible for providing leadership 1) of departmental operations, 2) for educational and professional development activities for personal across the health system, 3) providing consistent departmental input, implementation, and evaluation of all health system educational programs and initiatives. The Director is expected to develop strategy and implement tactical plans for achieving the Health system goal of MAGNET Accreditation. Promote MLKCH as a learning organization and support affiliation agreements with Academic partners to provide education from the GED or College prep to doctoral level as needed to grow the workforce across the health system. Achieve a standardized competency process across the health system to quantify learning needs of the health system workforce and evidence of completed career development activities. Standardize integration of every role into the health system; this includes those from the high school, college prep, new graduate or those with advanced preparation in their role and discipline. Promote career advancement at MLKCH through a structured Nurse Residency and Clinical Fellowship program to provide a clinical workforce capable to care for and manage the health care needs of this community. Has oversight of academic contracts and works with select academic programs to facilitate clinical rotations, Preceptorships or Internships for students


  • Introduce teaching and learning best practices to align the MLKCH Health system's strategic and operational plans using multi-tiered education or career development strategies.
  • Practice benchmarks for those responsible to provide Education will come from the Association Nursing Professional Development [ ANPD ] and/or Association of Training and Development [ATD ].
  • Meet required Accrediting and Regulatory standards for onboarding personnel and activate a hospital wide competency assessment process annually.
  • The Director consistently seeks to understand the learning need(s) of employees within our health system group and advocate for improved work performance through well-designed educational programs. Additionally, the Director will serve as a career coach to Department Leadership when learning needs are identified that stem from lack of accountability within any work setting.
  • The Director will uphold design and implementation practices of the nurse educators, education specialists and liaised trainers within the health system to: 1) support the annual learning needs assessment; 2) follow the adopted ADDIE model for program design; 3) utilize at least one of Kirkpatrick's Levels of Evaluation with every learning activity; 4) annually assess and document on the Donna Wright Competency Assessment Tool the knowledge or skill for competency validation identified by the department Manager or Director; and 5) when requested provide CEU's for a learning activity.
  • An Annual calendar Report shall be submitted to the Executive Sponsor to reflect the Education or Training needs assessed, what learning activities were provided, the opportunities within patient care or business practices selected for competency measurement; capture the perception of the learner's ability to integrate information from a learning activity into job performance and the associated costs to the organization for these activities.
  • Develops operational plans for the department that contribute to the Hospital's mission and strategies.
  • Routinely evaluates FTE allotment and staff skill mix and plans for long range staffing onboarding needs.
  • Oversees the rental/purchase of supplies and equipment as appropriate in the education department.
  • Develops, revises or reviews all pertinent policies and procedures. Assist as needed to improve workforce skills to meet departmental quality benchmarks. Meets human resource policies to include behavioral interviewing, credentials compliance, orienting, evaluating, coaching / counseling, disciplining and terminating staff.
  • able to have crucial conversations with staff to hold employees accountable to policy and procedure, professional practice standards, and behavioral expectations.
  • Implements a process to evaluate and improve staff competencies through education.
  • Assures that all standards of the California Board of Nursing are met as a Continuing Education Provider.
  • Serves as resource of information for nursing staff concerning professional practice standards, California Board of Nursing law, regulations, and opinion statements, and education and management theory.
  • Assures that hospital staff educational needs are assessed and prioritized on an annual basis. Collaborates with Department Directors and Managers in planning the on-going education of hospital management and staff.
  • Develops and implements innovative staff development programs to meet the ongoing and future needs of nursing and other ancillary departments. Assures that nursing research and theory and evidence-based best practices are incorporated into educational programming.
  • Uses innovative and effective teaching strategies to achieve cognitive and behavioral changes in participants attending educational programs.
  • Ensures that the staff reporting to the Director, Professional Development and Education utilizes excellent customer service skills.
  • Assures that the MLKCH Nursing Model of Care is incorporated in all educational offerings where appropriate.
  • Assures that educational programs support the quality and performance improvement initiatives of the hospital.
  • Prepares monthly statistical reports on the educational activities of the department.
  • Reviews and revises as necessary department safety and disaster response plan in compliance with the Hospital's plan.
  • Participates with hospital and physician leadership in decision-making and acts as a liaison with other departments as it relates to ongoing staff development.
  • Provides leadership and direction to MLKCH Leadership team to ensure responsibilities and essential duties are completed accurately and timely.
  • Develops standard operating procedures of Professional development and Education e to provide instructional step-by-step clarity for staff on how to implement processes.
  • Other duties as assigned. POSITION REQUIREMENTS

    A. Education
    • Master's required.
    • Doctorate preferred. B. Qualifications/Experience
      • Minimum of five (5) years of clinical experience; minimum three (3) years management experience in an acute hospital's Education Department or MAGNET credentialing.
      • Current California Nursing license
      • Certification in Nursing Professional Development/Nursing Executive/Nursing Management preferred. C. Special Skills/Knowledge
        • Bilingual skills preferred (Spanish) Basic computer skills
        • Current Basic Life Support (BLS)

          MLKCH Video

Keywords: Martin Luther King Jr. Community Hospital, Lynwood , Director, Professional Development and Education, Education / Teaching , Lynwood, California

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