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IT Admin (Help Desk)

Company: Valence Surface Technologies
Location: Lynwood
Posted on: January 5, 2022

Job Description:

Position Detail:

Manage and troubleshoot incoming I.T. support requests, including hardware, software, networking and peripheral device issue.

Job Responsibilities:
--- Experience configuring, managing and patching Windows based PCs and Servers.

--- Must have extensive knowledge of Microsoft Office suite applications.

--- Ability to track, order, manage and configure computer equipment and user accounts for varying services and systems.

--- Must have good organization and documentation skills and ability to prioritize work.

--- Experience setting up domain users, reviewing group policies, managing OU permissions and maintaining account and network passwords.

--- Must have good understand of firewall concepts and ability to troubleshoot as needed.

--- Experience managing security applications including enterprise AV, Backup and other software as well as familiarity with security best practices.

--- Able to work overtime as needed and/or support facilities after hours by phone or computer.

--- Configure and confirm data back-ups

--- O365 administration

--- VOIP phone configuration

--- Mobile device management

other duties assigned as necessary

Keywords: Valence Surface Technologies, Lynwood , IT Admin (Help Desk), Administration, Clerical , Lynwood, California

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